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Manufacturer Warranty Information

The following details outline manufacturer warranties for the brands available at Tapstore.com. These guarantees are provided directly by each manufacturer and apply in addition to your statutory rights under the UK Consumer Rights Act 2015. Please retain proof of purchase and ensure products are installed, used and maintained correctly.

Jump to a Manufacturer

Abode Designs

  • Taps: Up to 5 years on working parts; 1 year on O-rings; surface finishes typically 5 years.
  • Sinks: Up to 10 years on stainless-steel and composite sinks.
  • Conditions: Domestic use only; correct installation & care; improper cleaning or misuse not covered.

Abode Warranty | Register Product

Acquapuro

  • Taps: 5 years on workmanship and internal components; 1 year on surface finish.
  • Boilers/filter units: Typically 2 years when maintained and descaled per schedule.
  • Conditions: Must be installed within manufacturer specifications; use with approved filtration.

Acquapuro Warranty Information

Aqualisa

  • Digital & Smart Showers: 5 years parts and labour when registered within 28 days; 2 years if unregistered.
  • Manual & Mixer Showers: Up to 5 years parts and labour depending on model.
  • Pumped Showers: 2–3 years typical cover (model dependent).
  • Conditions: Domestic installations only; registration recommended; proof of purchase required.

Aqualisa Warranty Registration | Aqualisa Warranty Information

Bristan

  • Taps & Mixers: 10 years parts, 1 year labour (most ranges). Special finishes 3 years on surface.
  • Showers: 5 years parts, 1 year labour. Pumps 3 years parts, 1 year labour.
  • Conditions: Domestic use; correct installation; proof of purchase required.

Bristan Guarantees | Register Product

Carron Phoenix

  • Sinks: Lifetime guarantee against manufacturing defects.
  • Taps: 5-year guarantee; accessories 2 years; instant hot water taps 2 years.
  • Conditions: Domestic use; proof of purchase required.

Carron Phoenix Warranty

Clearwater

Kitchen Taps

  • Taps: 5-year warranty on materials/workmanship; 1-year on finish.
  • Sinks: Warranty valid only when installed per the installation guide.
  • Domestic use; proper installation and care required.

Crosswater

  • 2-year standard guarantee; up to 15 years when registered within 60 days.
  • Applies to products purchased from authorised retailers; proof of purchase required.

Crosswater Warranty

Flova

  • 10-year guarantee on manufacturing; 3-year on working parts; up to 15 years with registration.
  • Domestic installations only; proof of purchase required.

Flova Warranty

Franke

  • Sinks: Up to 50 years warranty.
  • Taps & accessories: Duration varies by model.
  • Proof of purchase and correct installation required.

Franke Warranty

Gessi

  • Gessi products carry a 5-year warranty against manufacturing defects when installed domestically by an authorised professional.
  • Finish warranty may vary by product; decorative coatings require non-abrasive cleaning.

Gessi Warranty Information

Grohe

  • 2-year manufacturer’s warranty across most products (taps, mixers, showers, thermostats).
  • Finish warranty: typically 2 years; GROHE Professional ranges may offer up to 10 years.
  • Installation by a qualified installer and proof of purchase required.

Grohe Warranty Details

IMEX

  • Taps & brassware: Multi-year guarantees depending on range.

IMEX Warranty

JTP (Just Taps Plus)

  • 2-year standard warranty; up to 15 years when registered within 45 days of purchase.
  • Domestic use; proof of purchase required.

JTP Warranty | Register Product

KWC

  • 5-year warranty for domestic use on taps and fittings; covers manufacturing and material defects.
  • Installation must follow KWC guidelines and use original parts.

KWC Warranty

Sagittarius Taps

  • Serviceable Parts: 3-years (thermostatic cartridges, ceramic disc valves and any other operational valves such as diverters an on-off valves against)
  • 10-year guarantee against manufacturing defects; chrome finishes also 10 years; gold finishes 1 year.

Sagittarius Warranty

Salamander Pumps

  • CT Xtra/CT Bathroom: 3 years. CT Force: up to 5 years (registration required). HomeBoost & AccuBoost: 3 years. TapBoost: 1 year. TankBoost: 2 years.
  • Domestic use; proof of purchase and proper installation required.

Salamander Warranty Support | Register Warranty

Tapstore (In-House Warranty)

  • Shower Pumps: Covered by a 1-year Tapstore warranty when installed according to the provided instructions by a qualified plumber.
  • Conditions: Warranty applies only to products installed as per the manufacturer’s and Tapstore’s installation guide. Proof of professional installation and purchase required.
  • Contact Tapstore Customer Support for claims or technical advice.

Tapstore Warranty Support

The 1810 Company

  • Sinks: 75-year warranty against manufacturing defects.
  • Taps: 2-year mechanical; up to 5 years on finish.

1810 Warranty

Vogue UK

  • Heated towel rails and radiators: 5-year leakproof guarantee; 2-year electrical warranty.
  • Installation by a qualified professional required; proof of purchase necessary.

Vogue UK Warranty

General Warranty Guidance

  • Always retain proof of purchase for all claims.
  • Most extended warranties require registration within 30–60 days.
  • Warranties cover manufacturing defects only — not wear, misuse or poor installation.
  • Special finishes (e.g. matt black, brushed brass) often carry shorter surface-finish cover.

For any queries or assistance with warranty registration or claims, please contact Tapstore Customer Support.