Feefo Reviews - Average 96% (4850 reviews)

Date Score Customer Comment Our Response
22-Feb-2019 Service:

Product:

Fast efficient service. Thank you
22-Feb-2019 Service:

Product:

Excellent service
21-Feb-2019 Service:

Product:

I thought their service was brilliant came the next day which was good will definitely use them again
20-Feb-2019 Service:

Product:

very prompt delivery, good value for money.
20-Feb-2019 Service:

Product:

Goods delivered when expected
18-Feb-2019 Service:

Product:

We bought two items which arrived quickly and were well packed. Very pleased with the communication about the purchase and delivery times received from Tap Store and would certainly purchase other items from them again in the future.
11-Feb-2019 Service:

Product:

GREAT PRODUCT,GREAT PRICE,GREAT DELIVERY,NO HESITATION IN USING TAPSTORE IN FUTURE.
25-Jan-2019 Service:

Product:

Product was delivered on time and very promptly. Excellent service.
24-Jan-2019 Service:

Product:

Very prompt service
24-Jan-2019 Service:

Product:

Great
23-Jan-2019 Service:

Product:

Well laid out website, good images accompanied by manufacturer’s information.
I had a query which was dealt with very efficiently over the phone.
The price of the tap was most acceptable.
22-Jan-2019 Service:

Product:

Quick and efficient
22-Jan-2019 Service:

Product:

Tried to send feedback previously, but computer froze.

I said the communication from Tapstore was excellent. Speedy reply and up to date information about delivery time.

Surprised that the recommended shower pump to replace our faulty one did not have filters on the hot and...
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21-Jan-2019 Service:

Product:

The product was fine, but the delivery was slow and very very expensive.
21-Jan-2019 Service:

Product:

1. There was a 5-day delay between ordering and delivery despite the much-vaunted next day option which cost me £7+.
2. When the tap arrived, it had been placed in a large cardboard box without any padding; heavy tap rattling around in large box, inevitable result is damage! Witless.
3. ...
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We are very sorry to hear that you were not happy with the service. Unfortunately your order was placed on Friday 11th Jan at 5.31pm the Next working day service we offer on some products is purely for orders placed before 3.30pm Monday to Friday and this is a working day service. Due to this your... Read More.
20-Jan-2019 Service:

Product:

A very efficient and prompt service plus competitive prices.
18-Jan-2019 Service:

Product:

Very good and efficient customer services(Dionne Bryran) and a first class delivery of the ordered shower unit and very well packed.
16-Jan-2019 Service:

Product:

Quick and efficient service, they delivered when they said they said they would
14-Jan-2019 Service:

Product:

First time I’ve used them and all good
14-Jan-2019 Service:

Product:

They dispatched the order very quickly and kept me up to date with the progress
Fantastic service !!
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