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COVID 19 UPDATE – We are open and will process orders as usual. At this moment in time delivery schedules as stated on the website cannot be adhered to.

Feefo Reviews - Average 95% (5158 reviews)

Date Score Customer Comment Our Response
26-Mar-2020 Service:

Product:

fast delivery
24-Mar-2020 Service:

Product:

Quick delivery!
23-Mar-2020 Service:

Product:

Impeccable service, new shower pump delivered next day and exactly as ordered
23-Mar-2020 Service:

Product:

Service and product were excellent.
23-Mar-2020 Service:

Product:

New pump supplied with a broke impeller.

Tap store could make it easier to get a replacement pump sent out when the fault was detected by the plumber during installation. In the end I had to ring the manufacturers technical team for them to send out a replacement pump.

In the...
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22-Mar-2020 Service:

Product:

This is my second online order in a week with tapstore - good service over the phone.
21-Mar-2020 Service:

Product:

tap ordered in the afternoon, arrived next day for plumber to fit, brilliant
19-Mar-2020 Service:

Product:

Very good and responsive by phone (not so much by email), but very supportive in helping me choose the right item and adding things after I have placed the order (on the same day)....

I would definitely use them again but better service by phone.
19-Mar-2020 Service:

Product:

Excellent and speedy service
16-Mar-2020 Service:

Product:

Fantastic fantastic
13-Mar-2020 Service:

Product:

great service arrived quickly
12-Mar-2020 Service:

Product:

Quality product good price speedy delivery
10-Mar-2020 Service:

Product:

A rapid response to questions.
09-Mar-2020 Service:

Product:

Prompt and efficient service.
06-Mar-2020 Service:

Product:

Prompt, polite, efficient, good product and good price. Pleased I ordered from them.
03-Mar-2020 Service:

Product:

Ordering easy, delivery very quick. Yes I would use Tap Store again.
02-Mar-2020 Service:

Product:

We have used Tap Store a few times in the past. Their service is always good. Delivery always on time, cannot fault them
02-Mar-2020 Service:

Product:

When I contacted them about a new pump they immediately identified my current product and recommended the appropriate replacement. Arrived promptly as described. Really good customer service
02-Mar-2020 Service:

Product:

Quickest service I’ve ever had
01-Mar-2020 Service:

Product:

I bought a new shower pump and on opening up the box I found the pump casing was damaged. Contacted Tap Store with photos of damage, they sent out a replacement unit. When the replacement was received, then unboxed, the new unit was found to have damage to the casing. Spoke to Tap Store on the... Read More.
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